Privacy Policy

1. Information We Collect

When you register for our courses, we collect the following personal data:

• Name: To identify you and personalize your learning experience.
• Phone number: For essential course-related communications.
• Email address: Our primary method of keeping you informed and engaged.
• Educational certificates: To verify your academic qualifications.
• Government-issued Identification: For identity verification to maintain program integrity.

This data is collected through our secure online forms, encrypted emails, and other registration procedures necessary to enroll you in our training programs.

2. How We Use Your Information

Your data is used solely for:

• Course Registration and Enrollment: Ensuring a seamless start to your learning journey.
• Course-related Communication: Informing you about schedules, updates, and milestones.
• Identity and Qualification Verification: Upholding the integrity and credibility of our programs.
• Occasional Promotional Emails: Sharing offers and updates that may be of interest.

We ensure that your inbox is not overwhelmed and you can opt out of promotional emails at any time by contacting [email protected].

3. Data Sharing

We do not sell, share, or disclose your data to third parties except for:

• Payment Processing Services: To facilitate secure transactions.
• Analytics Services: Such as Google Analytics and Facebook Pixel, to enhance user experience and website performance.

Data shared with third parties is strictly limited to fulfilling these purposes and complies with applicable laws.

4. Data Storage and Security

Your data is securely stored in:

• Encrypted databases: Using industry-standard AES-256 encryption.
• Secure cloud servers: With controlled access and frequent security audits.

Additional security measures include:

• Advanced encryption protocols for data in transit (TLS 1.3).
• Regular access control reviews to limit unauthorized access.
• Comprehensive quarterly security audits.

5. Your Rights

You have the following rights concerning your data:

• Access Request details about the personal data we hold.
• Correction: Request updates to incorrect or outdated information.
• Deletion: Request removal of your data, subject to legal retention requirements

To exercise any of these rights, contact us at [email protected]. We will respond promptly, typically within 30 days.

6. Payment Processing

Payments for our courses are processed through trusted third-party payment gateways. These processors handle your payment details under their stringent privacy policies and comply with applicable laws.

7. Use of Cookies

Our website uses cookies to:

• Enhance User Experience: Store user preferences and provide a seamless browsing experience.
• Analyze Website Performance: Collect data on site behavior and navigation patterns using tools like Google Analytics and Facebook Pixel.

You can disable cookies in your browser settings, but this may limit certain functionalities of our website.

8. International Data Transfers

All data collected is processed and stored within India. No international data transfers occur, ensuring compliance with local data protection laws.

9. Children's Privacy

Our courses are designed for individuals aged 18 and above. If we discover that we have collected data from a minor, we will delete it immediately. If you believe a minor has provided us with personal data, contact us at [email protected] .

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant updates will be communicated via email or through a notice on our website.

11. Data Encryption Methods

We employ industry-standard encryption protocols:

• AES-256 Encryption: For data at rest.
• TLS 1.3: For data in transit, ensuring secure communication.

12. Regular Privacy Audits

We conduct quarterly privacy audits, including:

• Reviewing data collection practices.
• Assessing data storage and processing methods.
• Testing security measures for vulnerabilities.

13. User Scenarios

Scenario 1: Data Request

When Priya requested her data, we:

• Acknowledged her request within 48 hours.
• Provided her data within 15 days.
• Offered her options to correct or delete specific information.

Scenario 2: Payment Information

Rahul’s payment was securely processed, and he was assured his data was used solely for the transaction.

Scenario 3: Certificate Handling

Aisha urgently needed her certificate, which we:

• Generated securely within 24 hours.
• Delivered via a password-protected link that expired after 48 hours.

Scenario 4: Data Breach Response

While LogicHook has never experienced a data breach, our plan includes:

• Immediate containment of the breach.
• Notification to affected users within 72 hours.
• Implementation of preventive measures.

Contact Information

For all privacy-related inquiries or to exercise your rights, contact us at:

Email: [email protected]